About ECS

European Customer Solutions (ECS) was founded in 1995 by Allan Monteath as an independent third-party supplier of compliance auditing to provide better solutions for the UK automotive industry.

Initially a small team, ECS grew into a larger company through branching into new markets, always supported by a passionate team of experienced Warranty and Aftersales Management professionals.

Today, our team works across EMEA and beyond, expanding our range of services to meet client needs while the values and ethics established when the company formed remain true to this day.

Where to find us.

Our Head Office is in the UK, with teams based across Europe to support our customers in over 30 countries across mainland Europe, Africa and India.

With our team comprising of local specialists, we ensure ECS can best understand your needs, your market – and your language!

Wherever in the world you may be, ECS is there to help you set the standard.

Explore more . . .

Our Process

Our Team

CSR

Careers

Helping you set the standard.

If you are looking for a partner who goes the extra mile to meet your needs, you’ve found us. We’re here to make your journey smoother and your projects more successful.

Contact the team

Customer Satisfaction

Staff Satisfaction