Network Auditing Services

At ECS, we know that automotive companies rely on retailer networks to represent their brand and serve customers. To best support our clients in achieving these goals to the highest levels of quality and satisfaction, ECS developed a range of network auditing services.

Through this, our clients can utilise our proprietary audit tool, REVUE, specifically designed by our team to ensure consistent dealer compliance with your manufacturer guidelines. Our expert auditors are specially trained to identify areas of improvement within client businesses which, combined with our reports, provide a powerful tool for your management teams to implement corrective actions across business units.

A selection of the network auditing services ECS clients can benefit from include:

Brand Protection Audits

Evaluating the true experience of your customers. ECS’ comprehensive evaluation ensures your brand remains secure, consistent, and valuable, safeguarding reputation and integrity.

Mystery Audits

ECS can give you the chance to critically review and improve your strategies based on actual customer experience; protecting your brand and driving your business forward.

Standards Audits

Strengthen your retailers’ compliance against the specific standards you set. Utilising our REVUE system, ECS can evaluate performance and identify improvement opportunities quickly.

Vehicle Stock Audits

Rev up your inventory accuracy with our vehicle stock audits. ECS ensures your records are up to date and accurate for top-notch inventory management and transparency.

Warranty Audits

Warranty issues can easily lead to customer dissatisfaction and negative brand impact. ECS provides checklist audit programmes supported our industry-leading REVUE audit system.

Workshop Efficiency Audits

Identify additional sales opportunities with minimal financial investment; giving you visible insight, increased sales, and overall increased profitability.

Ask us anything.

Our team are waiting to answer any and all questions you might have about what benefits ECS can bring to your business.